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Windows Desktop is Frozen and Does Not React to Multiple Mouse Clicks

APPLIES TO:
  • Parallels Desktop

APPLIES TO:

  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac

Resolution

Please either click on the Stop button or delete .MEM and .SAV files in the virtual machine bundle.

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(Go to Documents > Parallels > Windows.pvm, right click the WIndows.pvm file and choose Show package content option)

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Note: all unsaved data from your last Windows session will be lost.

In case none of the solution works, please open Activity Monitor (/Applications/Utilities/) and Quit the prl_vm_app process (Parallels VM in Parallels Desktop 8).

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Search words:

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