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Mouse synchronization does not work properly

APPLIES TO:
  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop 9 for Mac Standard Edition
  • Parallels Desktop 8 for Mac Standard Edition
  • Parallels Desktop 7 for Mac Standard Edition
  • Parallels Desktop 6 for Mac Standard Edition
  • Parallels Desktop 5 for Mac Standard Edition
  • Parallels Desktop 4 for Mac Standard Edition

Symptoms

The mouse pointer that has a trailing edge cannot seamlessly move between the virtual machine and the primary OS without pressing a special hot-key combination.

Resolution

From the Windows Start menu choose Control Panel. Double-click the Mouse icon. In the Pointer Options tab, clear the Display Pointer Trails box.

Please make sure that Parallels Tools are installed in Windows Guest OS.




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