Search for:

Available article translations:

Why are files sometimes missing when I open my Windows virtual machine?

  • Parallels Desktop 4 for Mac
  • Parallels Desktop 3 for Mac
  • Parallels Desktop 2.x for Mac


Not shutting down the virtual machine correctly is the most common cause of missing files. If your virtual machine is not shut down properly, it doesn’t get a chance to save its settings and store information in the appropriate folders. Imagine never filing a piece of paper from your desk - your desk would eventually overflow, and you would never find anything.
  • Prevention is the key! Consider your virtual machine as a normal Windows computer, and turn it off as such.
  • Select Turn Off Computer from the Windows Start menu.
  • A Turn Off Computer window will be displayed. Click the Turn Off button.
Do not click the red, square, unlabeled button on the right side of you Windows window. This is the virtual machine equivalent to pushing the power button on a real computer.

1e5db16426987d561060acdf56d947b4 6c0bc137413ef2b485c9418f5dd9403a 33c4522b6fa9ca8e050f19b889fb58f1 279e509e1fbdf7d3ff4adbfcc21d2666 add78cd663c4b3736f2c866e82d5ef12

Was this article helpful?
Tell us how we may improve it.
Yes No