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HSPC does not recognize the Sitebuilder server, synchronization is impossible.

Article ID: 4019 
Last Review: Mar,19 2008
APPLIES TO:
  • Sitebuilder 3.x for Windows
  • HSPcomplete 3.2.x
  • HSPcomplete 3.3.x
  • Sitebuilder 4.x for Windows

CAUSE

Access to Sitebuilder API from HSPc is closed by default. It is necessary to grant access.

RESOLUTION

To grant access it is necessary to find Sitebuilder Web Site in IIS manager, expand it, right click ServiceFacade folder.Then go to Properties -> Directory Security tab and edit IP Address access restrictions. You should grant access for IP of HSPc server. This should enable HSPc < - > Sitebuilder interaction.

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