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External system cannot authenticate in POA using non-branded URL

Symptoms

An external system tries to register a session in POA using the following link

http://_<ui>_:8080/servlet/Sessions?event=login&user=<USERNAME>&password=<PASSWORD>

but gets

403 - ERROR:javax.servlet.ServletException: Can't login

Login and password are known to be valid.

Cause

Customers attached to brands can login using their branded URL only. This is default behavior, but can be changed for enabling some special integration with external systems which do not operate with POA brands.

Resolution

To enable login from different brands, one should add the following string:

allow.login.from.different.brand=yes

to file

/usr/local/pem/ui/WEB-INF/conf/includes/custom.properties

and restart POA UI on the POA UI host:

/etc/init.d/pemui restart

Search words:

Desired configuration of Reseller's panel and services names.




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