Parallels Virtualization and Automation Software

SYMPTOMS

Uploading and extracting of .zip file through Plesk File Manager fails. The following error is displayed:

Error: Unable to upload and extract FILE.ZIP to /httpdocs/: filemng

unpack-archive failed:

The following errors appear in Event Log:

 

Event Type:     Error

Event Source:   Unable to process set SID command

Event Category: None

Event ID:       1

Date:           07.01.2008

Time:           17:50:20

User:           NT AUTHORITY\SYSTEM

Computer:       W2K3X64ENTENSP1

Description:

Unimplemented   at RaiseException in E:\WINDOWS\syswow64\kernel32.dll

   at CxxThrowException in E:\WINDOWS\system32\MSVCR71.dll

   at 407980 in E:\P\admin\bin\plesksrv.exe

   at 42CCDE in E:\P\admin\bin\plesksrv.exe

   at 4489BE in E:\P\admin\bin\plesksrv.exe

   at 44BD01 in E:\P\admin\bin\plesksrv.exe

   at FlsSetValue in E:\WINDOWS\syswow64\kernel32.dll

Execute file name:

 

Event Type:     Error

Event Source:   Unable to process command(s)

Event Category: None

Event ID:       1

Date:           07.01.2008

Time:           17:50:20

User:           NT AUTHORITY\SYSTEM

Computer:       W2K3X64ENTENSP1

Description:

More data is available. (Error code 234) at Unable to read from pipe

 at RaiseException in E:\WINDOWS\syswow64\kernel32.dll

   at CxxThrowException in E:\WINDOWS\system32\MSVCR71.dll

   at 467896 in E:\P\admin\bin\plesksrv.exe

Execute file name:

RESOLUTION

Please download the following file

http://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/129889/filemng.exe

and place it to the %plesk_bin% folder

Note: Please see how to install Plesk hotfixes properly.

Additional information

%plesk_dir% is environment variable which points to Plesk installation folder. By default it is C:\Program Files\SWsoft\Plesk

%plesk_bin% is environment variable which points to Plesk binaries folder. By default it is C:\Program Files\SWsoft\Plesk\admin\bin