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[FIX] Plesk backup hangs backing up mail content

Article ID: 3555 
Last Review: Jan,10 2008
APPLIES TO:
  • Plesk 8.3 for Windows

SYMPTOMS

Plesk backup hangs backing up mail content.

The following warning is displayed:

Saving...

Wait for mail content...

 

Mail content saving

Warning:Acounts are not given. Please enter valid accounts information manually

RESOLUTION

Please download the following file

http://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/129806/psabackup.dll

and place it to the %plesk_bin% folder

Note: Please see how to install Plesk hotfixes properly.

Additional information

%plesk_dir% is environment variable which points to Plesk installation folder. By default it is C:\Program Files\SWsoft\Plesk

%plesk_bin% is environment variable which points to Plesk binaries folder. By default it is C:\Program Files\SWsoft\Plesk\admin\bin


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