Parallels

Symptoms

When importing from Ensim 4.x/10.x on non FC6/RHEL5ES/CentOS 5 to
10.2.0/10.3.0 on any FC6/RHEL 5ES/CentOS 5 you face with the following error:

The Import has failed.

Details of Import are as follows :-
Import initiated by     :  appliance
User Initiating Import  :  admin
Server Name             :  **********
Server IP               :  ************
Status                  :  Failed

The following errors were encountered as a result of which the Import process
has been aborted.
 Unknown Error: Traceback (most recent call last):
  File "vhbackuplib.py", line 54, in call_backend_import
  File "virtualhosting/virthost.py", line 4572, in vhimport
  File "virtualhosting/virthost.py", line 4727, in __do_import
  File "virtualhosting/virthost.py", line 5027, in __site_import
  File "virtualhosting/virthost.py", line 3297, in handle_remaining_files
  File "virtualhosting/virthost.py", line 3377, in link
OSError: [Errno 17] File exists

Resolution

The reason of the issue is that file system/package structure has been
changed in FC6/RHEL5ES/CentOS 5. So it is recommended to
rename '/home/virtual/FILESYSTEMTEMPLATE/siteinfo/usr/lib/X11' (for example '/home/virtual/FILESYSTEMTEMPLATE/siteinfo/usr/lib/ZZZ') and then
perform the import. After the import, you have to rename the directory back to '/home/virtual/FILESYSTEMTEMPLATE/siteinfo/usr/lib/X11'.