[Info] Horde webmail shows all new messages as read

Article ID: 3042 
Last Review: Oct,6 2008
Author: Basalyko Roman APPLIES TO:
  • Plesk for Windows

Symptoms

Every account for every mailbox shows all messages as read when logging to mailbox through horde webmail.

Cause

The reason of the problem is that POP3 protocol, which is  used for connection between horde and mail server,  does not allow tagging messages as read all unread. This option is supported with IMAP protocol only; however default mail server (MailEnable Std)  shipped with Plesk does not support IMAP protocol.

Resolution

If you would like to use IMAP protocol it is necessary to install one of the following mail servers:

1. MailEnable Professional Edition.

2. MailEnable Enterprise Edition.

3. Merak Mail Server.

4. SmarterMail mail server.                       

Additional information

Please see also "Sent Items" and "Deleted" folders in Horde IMP


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