RESOLUTION
You may set Charge rate and Minimal charge to zero in used credit terms at Top > Account Director > Subscription Manager > Credit Terms screen and synchronize changes with existing subscriptions if needed using Synchronize with existing subscription button.
Please refer to online help on that page for more information about meaning of these parameters.
Additional information
- Charge rate - the penalty amount (percents of Invoice sum). Applied on yearly basis. Penalty is calculated during an invoice overdue period. For example, if charge rate is set to 365%, then daily charge equals to 1% of Invoice total sum per day. Charge rate is used to calculate the Overdue invoices amount.
- Minimal charge - minimal penalty amount, regardless actual penalty calculated in accordance with charge rate. Minimal charge is used for Overdue invoices amount calculation in case the charge rate amount is too small.
Keywords: delay penalty