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How do I downgrade Plesk Client IP addresses in HSPcomplete system?

Article ID: 2070 
Last Review: Aug,02 2007
APPLIES TO:
  • HSPcomplete 3.3.x

RESOLUTION

In current HSPcomplete version dedicated IP-addresses assigned to Plesk client are non-downgradeable resource and could not be downgraded directly from HSPcomplete interface, the following additional actions should be performed to correctly downgrade Plesk Client IP-addresses:

  • ensure that IP-address to be released is not used by any Plesk domain created on the account;
  • release the IP-address from the Plesk client's IP-pool directly in Plesk Server Administrator Control Panel logged in as admin user, release the IP-address from Plesk node;
  • execute the following SQL query in aspc database inside HSPComplete VE:
mysql> update ip_address set ippool_alloc_type=NULL, holder_obj_id=NULL where ip_address='IP_ADDRESS';

where IP_ADDRESS should be replaced with real IP-address which should be released;

  • Downgrade the resource in Customer's Control Panel on Upgrade Center > Buy resources screen.
Keywords: downgrade Plesk client IP

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