Parallels

Symptoms

When I try to login to Virtuozzo Power Panel (VZPP), it accepts my credentials but continues logging in a loop.

Cause

A resource shortage within the VE will cause this behavior.  As the VZPP is loading, it checks if Plesk is installed within the VE.  When the memory and/or number of processes limits are reached, an error message is generated and the VZPP doesn’t load.

Resolution

This issue will be addressed in the Virtuozzo 4.0 release.  Until its release, a workaround exists:

Open the following file c:\vz\private\1\root\Program Files\SWsoft\vzcp\etc\pp\menu.xml and remove the following section:

 


Note:  When the workaround is applied, no Plesk button will be within any VZPP. 

Note: When SVE is recreated all settings will be returned to default.