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I'm not able to login to the server via FTP. How do I determine the problem and fix it?

Article ID: 175 
Last Review: Jul,02 2007
APPLIES TO:
  • Plesk for Linux/Unix

RESOLUTION

Make sure that 21 port is opened on the server:
nmap -p21 -P0 SERVER_IP

Check /var/log/messages file for any FTP related errors. If you are getting a PAM authentication error you need to disable PAM in /usr/local/psa/ftpd/etc/proftpd.conf file. For RPM Plesk version this file is located in /etc/ directory.

AuthPAM off

Make sure that inetd/xinetd is running. If inetd/xinetd is not running you also may be experiencing problems with sending mail (SMTP).

ps -aux | grep inetd

or
ps -aux | grep xinetd

If inetd/xinetd is not running it must be started.

for Linux servers:
/etc/rc.d/init.d/xinetd start


for FreeBSD servers:
/usr/sbin/inetd -wW

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