Parallels Virtualization and Automation Software

[FIX] Domain creation using RPC fails when domain template is used

SYMPTOMS

1. In Plesk create domain template with log rotation enabled.

2. Do not specify e-mail address in log rotation where rotated logs should be sent.

3. Try to create creating a new domain over using Plesk RPC-API using domain template. You will get the following answer response from Plesk:

<?xml version="1.0"?>
<packet Version="1.4.2.0">
  <domain>
   <add>
    <result>
     <status>
       error
     </status>
  <errcode>
    2204
  </errcode>
 <errtext>
  Unable to update hosting preferences. Unable to create system user: email address is invalid.
 </errtext>
    </result>
  </add>
 </domain>
</packet>

Anyway domain is being created but without hosting.Domain is then created, but hosting configuration isn’t complete.

RESOLUTION

Please upgrade Plesk up to 8.4 or higher version.