Apache service fails to start after Plesk or Sitebuilder update via control panel Updater.
Article ID: 1336
Last Review: Sep,29 2006
APPLIES TO:
Sitebuilder 2.x for Linux/Unix
Plesk for Linux/Unix
Sitebuilder 3.x for Linux/Unix
RESOLUTION
SYMPTOMS:
Check PHP version and list of enabled modules from root shell, normally these commands should show an output:
# php -v # php -m
In case of a problem no output is generated or segmentation fault happens.
CAUSE:
PHP IonCube loader extension is included several times or not in proper order.
RESOLUTION:
Find all IonCube loader entries in PHP configuration .ini files with command:
# grep -iR ioncube /etc/php*
Make sure that: 1) only one IonCube loader is included, 2) it corresponds with your PHP version, you can comment out all IonCube
entries and check PHP version with `php -v`. 3) it is included before all other Zend extensions.