Parallels Virtualization and Automation Software

SYMPTOMS

When I try to access the VZCC/VZPP, I receive the following error message:

Server Error in '/vz/cp' Application.

Runtime Error
Description: An application error occurred on the server. The current custom
error settings for this application prevent the details of the application
error from being viewed remotely (for security reasons). It could, however,
be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable
on remote machines, please create a <customErrors> tag within a "web.config"
configuration file located in the root directory of the current web
application. This <customErrors> tag should then have its "mode" attribute
set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom
error page by modifying the "defaultRedirect" attribute of the application's
<customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
--------------------------------

CAUSE

The Virtuozzo Control Center Director service is stopped inside the Service VE (SVE).

RESOLUTION

You should restart the Virtuozzo Control Center Director service using the following commands from the Hardware Node: