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Internal error 16777216

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

When users attempt to launch a published application via Parallels Client, below error is displayed:

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Cause

Terminal Server Agent is installed on Windows Server 2008/2008 R2 OS.

Resolution

  • Logoff the session for the particular issued user.
  • Open the RAS Console > Farm > Terminal Servers > Properties of the Terminal Server you are publishing issued resource from.
  • Switch to the Agent Settings tab.
  • Tick the option: Use RemoteApps if available.
  • Apply the settings.

NOTE: if multiple Terminal Servers are effected, this change needs to be done on all of them.




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