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Parallels Desktop 10 for Mac End-of-Life

APPLIES TO:
  • Parallels Desktop 10 for Mac Home Edition

Information

End-of-Life (EOL) Policy Statement

Parallels provides technical support for the current version of Parallels Desktop for Mac plus the previous two versions.

Support and maintenance for Parallels Desktop 10 for Mac ended after the release of Parallels Desktop 13 for Mac.

End of Support

With the General Availability of Parallels Desktop 13 for Mac, Parallels stopped supporting Parallels Desktop 10 for Mac. This means that:

  • Parallels no longer releases patches or updates for Parallels Desktop 10 for Mac.

  • Parallels Support no longer accepts tickets to address questions or issues for Parallels Desktop 10 for Mac under any standard support plan coverage.

  • Customers who are using Parallels Desktop 10 for Mac are not eligible for upgrade pricing for Parallels Desktop 13 for Mac.

Parallels Desktop 10 for Mac customers who wish to take advantage of the new features available in the latest version of Parallels Desktop need to purchase a full copy of the latest version. The license is available for purchase at the Parallels Desktop page:

http://www.parallels.com/products/desktop/




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