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How to generate an installation log using Windows Installer Logging

APPLIES TO:
  • Parallels Remote Application Server

Information

In some of the cases an installation log file might be required for troubleshooting. This article describes how to generate such a log file.

  1. Open CMD and head to the directory where the installer is located.
  2. Execute the command:

    msiexec i/ Installer_name.msi /L*V logfile_name.txt
    
  3. Resulting log file will appear in the same directory . Please compress it and provide to Parallels Support Team.

Example

Below is an example of generating the log for Parallels Client installation:

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