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Virtual machine is unable to find a network printer

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac Standard Edition
  • Parallels Desktop for Mac Pro Edition
  • Parallels Desktop Lite

Symptoms

My network printer cannot be found in Windows virtual machine.

Cause

3rd party GFI Software filter conflict.

Resolution

Uninstall GFI Software filter.

  • In Windows 10:

    1. Click on Start menu button > choose Settings > Network & Internet > Ethernet > Network and Sharing Center.

    2. On the right side of Connections click your network connection

    3. Choose Properties > find GFI Software Filter NDIS IM Filter in the list, choose it and click Uninstall.
  • In Windows 7/8.1:

    1. Click on Start menu button > open Control Panel > Network and Sharing Center.

    2. On the right side of Connections click your network connection

    3. Choose Properties > find GFI Software Filter NDIS IM Filter in the list > choose it and click Uninstall.
  • In Windows XP:

    1. Click on Start menu button > open Control Panel > Network Connections > right click the existing connection > choose Properties.

    2. Choose Properties > find GFI Software Filter NDIS IM Filter in the list > choose it and click Uninstall.



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