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Client Manager is not showing 15.5 clients while using filter

APPLIES TO:
  • Parallels Remote Application Server 15.5
  • Parallels Remote Application Server 15.0

Symptoms

In Client Manager > Devices tab, while specifying "15.5" in the "Client Version" field it is showing 0 clients, although some of the clients are on 15.5.

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Resolution

Parallels Development Team is aware of this issue and working on the resolution.

Workaround

Should you need to list 15.5 clients only, specify the following in "Client Version" filed:

    15.5-16.0

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