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"[6151] - Internal Error" while starting published application from HTML5 browser

APPLIES TO:
  • Parallels Remote Application Server 15.5

Symptoms

  • Each time when a user is trying to open published application from HTML5 browser the following error occurs:

    alttext

  • HTML5 Gateway is enforced to launch apps with Parallels Client.

    alttext

Cause

The issue is caused because of Network Level Authentification, you can confirm it by launching an app using HTML5 browser only:

alttext

Resolution

Turn off Network Level Authentification

Search words:

[6151]

NLA




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