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Disable Parallels Client Detection using HTML5 Gateway in Remote Application Server 15.5

APPLIES TO:
  • Parallels Remote Application Server 15.5

Symptoms

Parallels Client detection window appears when start HTML5 Gateway

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Resolution

Go to Parallels RAS Console > Farm > Gateways (select the desired) > Properties > HTML5 tab and in “Launch sessions using” field choose “Launch apps in Browser only (HTML5 Only)”

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Search words:

HTML5 Gateway

RAS

Client Detection




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