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Unable to open a published application

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

Unable to open any published application:

    Error: The system cannot find the file specified.
    The initial program cannot be started: memshell.exe -cs 2

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A published desktop opens without any issues.

Cause

Corrupted installation of TSAgent component.

Resolution

Reinstall Parallels Terminal Server Agent component per article: http://kb.parallels.com/en/123861




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