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Mac client does not receive policies from Parallels Proxy and cannot be registered

APPLIES TO:
  • Parallels Mac Management

Symptoms

  • Mac client does not receive policies from Parallels Proxy
  • Mac manual registration was successful, however, Mac is still not registered in SCCM.
  • SCCM infrastructure is configured in https mode

Logs

In C:\Windows\Logs\pma_isv_proxy_service.log

10-04 12:36:38.093 I /pma_isv_proxy_service:22300:1628/ Got client registration request from '10.1.76.32', version = '5.4.5.4-4-PMA', hardware id = '8F6565D8-A646-5ED1-BB9C-86BC1A2B18B8', os = 'Apple Mac OS X 10.10.5 (14F1912)', is client certificate = 0
10-04 12:36:38.212 D /pma_isv_proxy_service:22300:1628/ No existing SMS resources match (10.0.0.32, 8F6565D8-A646-5ED1-BB9C-86BC1A2B18B8)
10-04 12:36:41.119 D /pma_isv_proxy_service:22300:38cc/ Got request 'CheckClientStatus' from client df47b1a2-b1dd-2f4b-ba34-8c5c97a39280 @ hostname
10-04 12:36:41.146 D /pma_isv_proxy_service:22300:38cc/ Updated client information from RPC request with DDR by '10.0.0.32' (hostname)
10-04 12:36:41.275 D /pma_isv_proxy_service:22300:38cc/ Could not find resource with SMSID = 'df47b1a2-b1dd-2f4b-ba34-8c5c97a39280'
10-04 12:36:41.284 W /CmProxyCerts:22300:38cc/ PFX blob is invalid

10-04 12:36:41.284 I /CmProxyCerts:22300:38cc/ No client certificate found for 'df47b1a2-b1dd-2f4b-ba34-8c5c97a39280'
10-04 12:36:41.323 D /Certs:22300:38cc/ Template name = '1.3.6.1.4.1.311.21.8.11026348.13148865.11749801.9976633.8661140.161.3558379.6230431'
>    10-04 12:36:45.056 W /Certs:22300:38cc/ CryptError: 0x80090014 (Invalid provider type specified.)
10-04 12:36:45.325 D /CertStore:22300:38cc/ Stored PKI certificate '4fcd23e0d13a02694c0b982440b8af5b2bb50972' for 'df47b1a2-b1dd-2f4b-ba34-8c5c97a39280'

Cause

Parallels Proxy fails to register Mac because of Certificates templates misconfiguration

Resolution

  1. Delete existing Certificates templates on CA server.
  2. Follow this (if CA is running on Windows server 2012) or this (if CA is running on Windows server 2008) article to re-create templates.
  3. Re-configure Parallels Proxy.

Search words:

CryptError

0x80090014

Invalid provider type specified




1d79b51112684448ad06c14bdc779b0d

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