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Remote Application Server - Licensing

APPLIES TO:
  • Parallels Remote Application Server 15.5

Parallels RAS uses concurrent-user licensing. This means that a given user can establish any number of connections to Parallels RAS as long as the number of users simultaneously accessing Parallels RAS does not exceed the number of available licenses.

Consider the following examples:

  • One user, one device, one connection — one license is needed.
  • One user, one or multiple devices, multiple connections — one license is needed.
  • Multiple users, each establishing one or multiple connections — a license is needed for each user. When all licenses are used up, the next user will have to wait for one of the current users to log out from all sessions.

The following table shows license consumption by connection type and user rights:

Connection TypeUser RightsConsumes RAS License
RAS desktop/published application connectionNon-adminYes
RDP desktop/published application connectionNon-adminYes
RAS published application connectionAdministratorYes
RAS published desktop connection*AdministratorNo
Direct or tunneled RDP desktop connection*AdministratorNo

*Maximum up to two connections of either type per RDSH server.

Prepaid Subscription

You license Parallels RAS with a prepaid subscription, which works as follows:

  • Your active subscription allows you to upgrade to a newer version of Parallels Remote Application Sever whenever one becomes available.

  • A subscription is purchased for a predefined period of time, either one month, one year, two years, or three years. One-month subscriptions can only be purchased online.

  • If a subscription is purchased online, by default it is set to automatically renew when the subscription period ends. Subscriptions purchased through a reseller must be renewed through the reseller.

  • Support is included in the cost of the subscription. You can choose either the Standard or Premium support plan.

Grace Period and License Overuse

Grace Period

To ensure uninterrupted Parallels RAS operation, you should renew your subscription before it expires. However, if your subscription does expire, you will be able to continue to run Parallels RAS for a period of 30 days, which should give you enough time to renew your subscription.

License Overuse

In the event the number of concurrent users exceeds the maximum allowed number specified in your Parallels RAS license key, the users will still be allowed to connect to Parallels RAS for a period of 7 days. The beginning of this time period is triggered by the first user session that exceeds the limit. Please note that this period cannot be reset unless more licenses are added to the license key. Once more licenses are added and the Parallels RAS farm is reactivated, this time period is reset and can be used again in the future. If this time period ends and no licenses are added to the subscription, new user sessions will no longer be allowed.

For further details, please follow Parallels Remote Application Server Licensing Guide




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