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Error: [3] - The remote computer has ended the connection

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

Below error is displayed when launching a published application:

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When trying to launch an application via MSTSC, following error is shown:

"The remote session was disconnected because the remote desktop client access license stored on this computer has been modified"

Cause

Terminal Server licensing issue.

Resolution

  1. On affected machine click on Start.
  2. In the start search box type REGEDIT and press Enter.
  3. In the registry editor access the following key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing\Store
    
  4. Delete any values under this key and restart the machine.

Search words:

[3]

The remote computer has ended the connection

3




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