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Unable to open a published aplication. "Failed to start remote apps" error appears.

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

When trying to start published application from Parallels Client the following error appears:

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Cause

This issue occurs because of an authentication time-out issue that occurs when the Microsoft Gateway expects a response from the Network Policy Server during authentication.

Resolution

In Remote Application Server Console > Load Balancing enable "Disable Microsoft RD connection Broker" option and press Apply button.

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Search words:

RAS

Failed to start

RemoteApps




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