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Mac client prints with incorrect margins while using Canon printer MG2920

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

Mac client prints with incorrect margins while using Canon printer MG2920. For example it creates additional blank page while printing any document.

Cause

CUPS driver for Canon MG2920 reports wrong default page size.

Resolution

  1. On the affected Mac computer navigate to CUPS Web Interface.(http://localhost:631/printers/)

    NOTE: If it is disabled, open Mac Terminal and execute the command:

    cupsctl WebInterface=yes
    
  2. Select Canon printer > Set Default Options from the drop-down menu.
  3. If it is set to A4, please change it to US Letter and apply the settings.

    alttext

Search words:

a4

Canon MG2920

Letter

CUPS

incorrect margin




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