KB Parallels: Parallels Mac Management for Microsoft SCCM process appears Not Responding in Activity Monitor

Parallels Mac Management for Microsoft SCCM process appears Not Responding in Activity Monitor

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Applies to:
- Parallels Device Management
Last Review: Sep 9, 2019
Available Translations:
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Symptoms

In Activity Monitor on Mac, Parallels Mac Management for Microsoft SCCM process running under root user appears as Not Responding.

Resolution

In case functionality is not affected (client is able to send a Problem Report, successfully receive policies from Proxy, etc) - this matter can be safely treated as cosmetic. If functionality is hindered, please contact Support to receive further assistance.

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