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Parallels Desktop 9 for Mac End-of-Life

APPLIES TO:
  • Parallels Desktop 9 for Mac Standard Edition

Information

End-of-Life (EOL) Policy Statement

Parallels provides technical support for the current version of Parallels Desktop for Mac plus the previous two versions.

Support and maintenance for Parallels Desktop 9 for Mac ended after the release of Parallels Desktop 12 for Mac.

End of Support

With the General Availability of Parallels Desktop 12 for Mac, Parallels stopped supporting Parallels Desktop 9 for Mac. This means that:

  • Parallels no longer releases patches or updates for Parallels Desktop 9 for Mac.

  • Parallels Support no longer accepts tickets to address questions or issues for Parallels Desktop 9 for Mac under any standard support plan coverage.

  • Customers who are using Parallels Desktop 9 for Mac are not eligible for upgrade pricing for Parallels Desktop 12 for Mac.

Parallels Desktop 9 for Mac customers who wish to take advantage of the new features available in the latest version of Parallels Desktop need to purchase a full copy of Parallels Desktop 12 for Mac. The license is available for purchase at the Parallels Desktop page:

http://www.parallels.com/products/desktop/

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