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Applications are not displayed in Web Portal after Logon

APPLIES TO:
  • Parallels Remote Application Server 15.0
  • Parallels Remote Application Server 14.1
  • Parallels Remote Application Server 14.0

Symptoms

  • Web Portal logon takes a long time
  • Web Portal Dashboard is empty after Logon

Cause

Web Portal logon times out because of slow processing of published resources filtering.

Resolution

To improve performance you should use Secure Identifier Filtering Browse Mode:

If you have already configured LDAP or WinNT filters, do the following during maintenance hours:

  • Take a backup from Remote Application Console > Administration > Backup tab.
  • Navigate to Remote Application Console > Publishing > right-click on publishing items tree > Convert Filters to Secure Identifiers:




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