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The Deploy Software Updates Wizard completed with errors: Failed to download content id 16808554

APPLIES TO:
  • Parallels Mac Management 4.5

Symptoms

  • I am unable to distribute Apple updates getting an error: The Deploy Software Updates Wizard completed with errors. Error: Failed to download content id 16808554. Error: Invalid certificate signature.

  • %temp%\PatchDownloader.log shows:

    Trying to connect to the root\SMS namespace on the <SCCM> machine.
    Connected to \\<SCCM>\root\SMS  Software Updates Patch Downloader
    Trying to connect to the \<SCCM>\root\sms\site_<site_code> namespace on the <SCCM>.
    Connected to \\<SCCM>\root\sms\site_<site_code>
    Download destination = \\<SCCM>\share\Digital_Camera_update\6431534c-b68e-4fce-9681-bef9550b40be.1\966be88f-0655-4daa-b993-ab34eb415f1a_1.cab
    Contentsource = http://<WSUS>:8530/Content/A1/0C16C45AFE9387A43A926FCD218157A2D1CAC9A1.cab
    Downloading content for ContentID = 16808554,  FileName = 966be88f-0655-4daa-b993-ab34eb415f1a_1.cab
    Download http://<WSUS>:8530/Content/A1/0C16C45AFE9387A43A926FCD218157A2D1CAC9A1.cab in progress: 100 percent complete
    Download http://<WSUS>:8530/Content/A1/0C16C45AFE9387A43A926FCD218157A2D1CAC9A1.cab to C:\Users\<username>\AppData\Local\Temp\2\CAB3E60.tmp returns 0
    

    Checking machine config
    Cert revocation check is disabled so cert revocation list will not be checked
    To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation
    Authentication of file C:\Users\<username>\AppData\Local\Temp\2\CAB3E60.tmp failed, error 0x800b0004
    ERROR: DownloadContentFiles() failed with hr=0x8007363
    

Cause

WSUS certificate is not imported om SCCM server.

Resolution

Set up the update server and clients for locally-published updates:

On the WSUS server:

  • click Win+R combination to open Run dialog, enter mmc to open MMC Console.

  • click File > Add/Remove Snap-in....

  • in the left pane of Add or Remove Snap-ins window select Certificates and click Add > button.

  • in the Certificates snap-in window select Local computer account > Finish > OK.

  • navigate to the WSUS node in the snap-in, and then find the certificate you added the previous step.

  • right-click the certificate and select All Tasks > Export. For security reasons, you should export only the public key, not the private key.

  • copy this certificate on the SCCM SMS Provider server.

On the SCCM SMS Provider server:

  • click Win+R combination to open Run dialog, enter mmc to open MMC Console.

  • click File > Add/Remove Snap-in....

  • in the left pane of Add or Remove Snap-ins window select Certificates and click Add > button.

  • in the Certificates snap-in window select Local computer account > Finish > OK.

  • in the Certificates snap-in select Trusted Root Certification Authorities > right-click Certificates > All Tasks > Import and import the certificate you just exported.

  • in the Certificates snap-in select Trusted Publishers > right-click Certificates > All Tasks > Import and import the certificate.

Search words:

Failed to download content id

16808554

Deploy Software Updates Wizard completed with errors

0x8007363

0x800b0004




49ef73adb23d321210357be4cc7285cf 1d79b51112684448ad06c14bdc779b0d

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