Search

Language:  

Available article translations:

Unable to create a RAS template: virtual machine is missing in Virtual Guest List

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

Unable to create a RAS template: virtual machine is missing in Virtual Guest List.

Resolution

If virtual machine was used as a template previously, make sure that template was removed and re-added. The template status can be monitored in the VMware console to ensure the conversion was successful.

To force VDI Agent to notify Remote Application Server Publishing Agent about the change in the template state do the following:

  • In Remote Application Server Console > Farm > VDI Hosts uncheck and recheck the check box next to the required VDI host and press apply.



1d70d1f9c41d01c5f7202a4290e434e1

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No