Search

Language:  
Search for:

Available article translations:

Cannot get an access to the files located in the Dropbox for Business folders on the Mac side

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac
  • Parallels Desktop for Mac Pro Edition

Symptoms

When trying to access files located in one of the Dropbox for Business folders on the Mac (personal or business) error message comes up:

alttext

Resolution

Disable Shared Cloud option and add Dropbox folder/folders manually:

  1. Open virtual machine configuration.
  2. Switch to Options tab then select Sharing from the list.
  3. Disable Shared Cloud option.

    alttext

  4. Press Custom Folders... button.
  5. In the newly appeared window press + button.

    alttext

  6. Navigate to Dropbox folders, select desired one and press Open button.

    NOTE: You cannot add both folders at the same time.

  7. Click OK button and close configuration window.
  8. Restart virtual machine and check the issue.

Search words:

dropbox for business

network error

dropbox




f9b6a8d63f3437e0dca35c9704a9033c 33c4522b6fa9ca8e050f19b889fb58f1 1e5db16426987d561060acdf56d947b4 4987860c21de5849bcebfeb0472cfd03

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No