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Cannot sign in to Parallels Access with Facebook account

APPLIES TO:
  • Parallels Access

Symptoms

I am trying to sign in to Parallels Access agent on Mac OS X, but it hangs with the spinning wheel:

Resolution

Please restart Parallels Access agent: click on the Parallels Access icon -> Quit Parallels Access. Then open Parallels Access again from Applications folder in Finder, using Spotlight or Launchpad. Sign in with Facebook account again.




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