Search

Language:  

Available article translations:

Parallels Tools keep reinstalling

APPLIES TO:
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Symptoms

  • Parallels Tools installation starts each time after launching the virtual machine even after Parallels Tools being installed successfully.

Cause

Parallels Tools installation package in the Startup folder.

Resolution

  1. Start Windows virtual machine.
  2. Press CMD+R.
  3. Type %appdata% and hit Return/Enter.
  4. Go to Microsoft\Windows\Start Menu\Programs\Startup and delete all installation packages from the following list:

    • Autorun.exe;
    • PTAgent.exe;
    • Setup.exe.
  5. Restart virtual machine and check the issue.



1e5db16426987d561060acdf56d947b4 f9b6a8d63f3437e0dca35c9704a9033c a9c6e0b6a5209e617a7c0dd5eace86cf

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No