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Parallels Display Adapter doesn't work

APPLIES TO:
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Symptoms

  • I can't launch my graphical software.
  • There is a yellow exclamation mark near the Parallels Display Adapter (WDDM) in the Device Manager:

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  • Windows has stopped this device because it has reported problems (Code 43) error message is shown after opening WDDM properties in the Device Manager:

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Cause

3rd-party software is blocking WDDM.

Resolution

Remove all applications for projectors, USB-VGA drivers (Startech) and applications for the remote access from the Control Panel (open Start menu > type Control Panel > Programs/Programs and Features > Uninstall a program) and check the issue.




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