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Chrome OS Client can't connect via Gateway SSL mode. The connection was ended because of a network error

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

Chrome OS Clients can't connect to the server using Gateway SSL Connection mode. The error occurs:

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Cause

Misconfiguration.

Resolution

  1. Open gpedit.msc applet.
  2. Navigate to Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Security.
  3. Enable the Require use of specific security layer for remote (RDP) connections and select RDP as Security Layer.
  4. Enable the Set client connection encryption level and set it to Client Compatible.
  5. Disable Require user authentication for remote connections by using Network Level Authentication policy.

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