Search

Language:  
Search for:

Available article translations:

Unable to establish a secure connection

APPLIES TO:
  • Parallels Access

Symptoms

  • Cannot establish a secure connection with a cloud storage, e.g Dropbox, Google Drive, One Drive.
  • Unable to establish a secure connection with error message pops up.

Cause

The error message pops up when the connection is established but it can't be protected with secure connection (SSL).

It's probably due to one of the following reasons:

  • Incorrect system time/date. Please check the the system time/date are correct. If needed you may enable time synchronization via Internet.
  • Trust certificate can't be verified or has invalid values. To fix it please update Parallels Access and OS to the latest build.

If the issue remains, please contact Parallels Support Team for assistance.

Search words:

Cannot establish a secure connection

Parallels Access




7b79bc60d065460ca794ac1e48cbf81a

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No