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Unable to activate trial version. Error 403

APPLIES TO:
  • Parallels Remote Application Server 15.0

Symptoms

When trying to activate a trial version of Remote Application Server version 15, the following error is displayed:

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Cause

If this error is displayed, please check that business account is used to sign in to the Parallels business account in the Parallels Remote Application Server Console, not a personal one.

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Resolution

Parallels is aware of this issue and is working on a permanent fix.

Workaround: Use an existing Parallels business account or create a new one as advised in KB 123620.




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