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Paralles Tools installation fails.

APPLIES TO:
  • Parallels Desktop for Mac Standard Edition

Symptoms

  • Parallels Tools installation fails on 10%

  • C:\Windows\Temp\parallels-tools-setup.*.log contains the following errors:

    [G] [ToolsSetup]  : INSTALLMESSAGE_ERROR: There is not enough space on the disk.
    [G] [ToolsSetup]  : Setup completed with code 112
    [G] [ToolsSetup]  : INSTALLMESSAGE_ERROR: Error 1307.There is not enough disk space to install the file C:\Program Files (x86)\Parallels\Parallels Tools\PTIAgent.exe.  Free some disk space and click Retry, or click Cancel to exit.
    

Cause

This issue occurs because you do not have enough disk space available in the temporary files folder. It results to Parallels Tools unsuccessful installation.

Resolution

  1. Go to C:\Windows\Temp
  2. Press CTRL+A to highlight all items in folder
  3. Press SHIFT+Delete in order to remove all these files

You may also refer to Microsoft article: https://support.microsoft.com/en-us/kb/326678

NOTE: Please make sure that Windows C: have enough disk space

Search words:

tools fails

error 112

error 1307

PD




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