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Incompatible Memshell Version. Please contact your system administrator.

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

While starting published application the error appears:

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Cause

Mismatched version of Terminal Server Agent (TS Agent) caused by incorrect upgrade/downgrade

Resolution

  1. Uninstall TS Agent(s) from Console.
  2. On Terminal Server delete "memshell.exe" file from Windows\system32
  3. Reboot Terminal Server.
  4. Push Terminal Server Agent back to Terminal Server.

Search words:

Incompatible Memshell Version. Please contact your system administrator.

memshell.exe

RAS




1d70d1f9c41d01c5f7202a4290e434e1

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