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Incompatible Memshell Version. Please contact your system administrator.

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

While starting published application the error appears:

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Cause

Mismatched version of Terminal Server Agent (TS Agent) caused by incorrect upgrade/downgrade

Resolution

  1. Uninstall TS Agent(s) from Console.
  2. On Terminal Server delete "memshell.exe" file from Windows\system32
  3. Reboot Terminal Server.
  4. Push Terminal Server Agent back to Terminal Server.



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