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Unable to use keyboard at Windows XP login screen

APPLIES TO:
  • Parallels Desktop 11 for Mac Standard Edition

Symptoms

Unable to insert a password at login screen.

Cause

  • Windows XP cannot properly load PS\2 keyboard driver
  • PS\2 controller cannot be recognized by Windows.

Resolution

  1. Shutdown your virtual machine and open its configuration

  2. Switch to Hardware tab and choose Boot Order menu.

  3. Expand Advanced Settings menu and insert the following flag in the Boot flags box:

    devices.usb.keyboard=2
    

    Bootflag

  4. Close virtual machine Configuration, start vitrual machine and check the problem.

Search words:

PS/2 keyboard

unable to logon

bootflag

windows xp unable to use keyboard cannot logon

PD




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