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Published applications are not shown in Remote Application Server Client or Web Portal

APPLIES TO:
  • Parallels Remote Application Server

Symptoms

Published applications are not shown in Remote Application Server Client or Web Portal.

Cause

Connection misconfiguration (permissions issue).

Resolution

Open Remote Application Server Console.

  1. Go to Connection > check Always require user credentials for application list.

  2. Specify your Domain.

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  3. Go to Publishing > choose an application > Choose tab Filtering > make sure that Allow the following users is checked and the exact user is added.

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