Search

Language:  
Search for:

Available article translations:

Parallels Tools installation fails at 67-69% in Windows 7 Starter edition

APPLIES TO:
  • Parallels Desktop 11 for Mac
  • Parallels Desktop 10 for Mac
  • Parallels Desktop for Mac Pro Edition

Symptoms

  • I am running Windows 7 Starter edition in Parallels Desktop 11.
  • Parallels Tools installation fails at 67-69%
  • in C:\Windows\inf\setupapi.dev.log I see the following errors:

    [G] !!!  dvi:       Could not locate section [ClassInstall32].
    [G] !!!  dvi:       Class: {5175D334-C371-4806-B3BA-71FD53C9258D}. Install failed.
    [G] !!!  dvi:       Error 0xe0000101: The required section was not found in the INF.
    

Cause

Parallels location driver fails to install due to Windows 7 Starter edition limitations.

Resolution

  1. Take a snapshot of the virtual machine to be able to revert the changes by going to virtual machine menu bar > Actions > Take Snapshot.

  2. Download the attached registry fix in the virtual machine by opening this article in the Windows Internet browser.

  3. Unzip the archive and run the fix.

  4. Reboot virtual machine and install Parallels Tools.

  5. Once Parallels Tools are successfully installed, delete the snapshot by going to virtual machine menu bar > Actions > Manage Snapshot.

Search words:

cannot install Parallels Tools

Windows 7 Starter

PD Pro Edition

PD




1e5db16426987d561060acdf56d947b4 2869cc5960830411a19edd345e3e11d8 33c4522b6fa9ca8e050f19b889fb58f1 f9b6a8d63f3437e0dca35c9704a9033c fb0e3c3e2247964007f03acae43ffd0d

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No