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Unable to share Windows disks with Mac

APPLIES TO:
  • Parallels Desktop 11 for Mac Home Edition
  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Symptoms

  • unable to share Windows disks with Mac
  • can't access Windows folders/files from Mac

Cause

Parallels Desktop fails to mount Windows disks on the Mac because "hosts" file was manually changed.

Resolution

  1. Open Mac Terminal from Applications/Utilities/ directory and execute the following command:

    cat /private/etc/hosts
    

    if you see the following string, then this article doesn't apply to you:

    127.0.0.1   localhost
    

    if this line is commented:

    #127.0.0.1  localhost
    

    or is not presented, please proceed further.

  2. Execute the following command to open the file in the text editor vim:

    sudo vim /private/etc/hosts
    

    Enter your Mac administrator password when prompted (you will not be able to see the symbols you type).

  3. Press i button to enter in Insert mode and modify the file.

  4. Once done press esc, type :wq and hit Enter combination to save the changes and quit vim:

  5. Repeat steps 1-4 for /etc/hosts file.



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