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Mac reboots unexpectedly when Parallels Desktop is launched

APPLIES TO:
  • Parallels Desktop 11 for Mac
  • Parallels Desktop 10 for Mac

Symptoms

Mac kernel panic when Parallels Desktop is launched (do not even matter if you run virtual machine or not). Usually Mac restarts after running Parallels Desktop for more then 5 minutes, but no exact time.

Cause

  • MacBookPro uses old GeForce GT216 graphics card.

Resolution

  • Open virtual machine configuration > Switch to Options tab > Optimization > Set power scheme to Longer battery life.

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  • Disable 3D acceleration by going to Hardware tab > Video > And choose Disable in 3D acceleration pop-up menu.

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In case the issue still persist after performing steps above, disable switches to discrete graphics card.

For example you are able to do this by using open source program gfx.io

Search words:

kernel panic

MacBookPro reboots unexpectedly

GeForce GT216

PD




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