Note for Parallels Desktop 8 for Mac users
According to our licensing policy, an upgrade to Parallels Desktop 11 for Mac is supported from the following versions only:
- Parallels Desktop 9 for Mac
- Parallels Desktop 9 for Mac Upgrade
- Parallels Desktop 10 for Mac
- Parallels Desktop 10 for Mac Upgrade
If your previous version key is for Parallels Desktop 8 or earlier, please visit the Parallels Online Store to purchase a full license for Parallels Desktop 11 for Mac:
An upgrade to Parallels Desktop 11 for Mac can be activated:
Immediately after the application is installed and the key is registered.
After it has been activated with a trial key.
- After it was reinstalled on a new or on the same Mac.
To activate Parallels Desktop 11 with a commercial key, you need to connect your Mac to the Internet. If your Mac is not connected to the Internet, you will not be able to activate Parallels Desktop.
Once you have completed registration of your Parallels Desktop 11 for Mac key, Parallels Desktop will prompt you to activate the application.
Enter your activation key (dashes will be added automatically). Once you enter the key, it will be validated. If the key is not valid, it will be marked with a red cross. If the cross appears, make sure you entered the key correctly and try submitting it again. If the key is valid, it will be marked with a check.
If you do not have a previous version of Parallels Desktop installed, you will also be prompted to enter a full license or upgrade key for that version. Enter your previous version key for Parallels Desktop 9 or 10. Once the key is validated, click Activate.
If your Mac is connected to the Internet, Parallels Desktop 11 will be activated.
Activation after using a trial version
If you activated a trial version of Parallels Desktop 11 for Mac, you can reactivate it with a commercial license at any time by doing the following:
Launch Parallels Desktop 11 for Mac.
Click on Parallels Desktop from the application menu bar on top of the screen, select Account & License from the drop-down menu. You may click on your Control Center window to see the menu. You will not have it while your cursor is in a virtual machine.
Enter the upgrade license for Parallels Desktop 11 for Mac you purchased.
After a valid upgrade key has been entered, the application will prompt you to enter a previous version key. Enter your previous version key, then click Activate.
Activation after reinstallation
If you reinstalled Parallels Desktop 11 on the same Mac or installed the application on a new one, you can avoid entering your activation key manually.
If you log in to the Parallels account which contains an activation key for Parallels Desktop 11, you will have an option to use the key from your account.
After the registration step you will see the activation window which will contain the list of licenses registered under your account. Select the license you would like to use for activation and click Activate at the bottom right corner of the screen.
You will see the confirmation that your copy was successfully activated.
Activating with a full key
If you purchased a full key for Parallels Desktop 11 for Mac and need instructions for activation, see KB 123221.