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Why don’t I have the 'Get Windows 10' app in my virtual machine?

APPLIES TO:
  • Parallels Desktop for Mac

Symptoms

  • I want to reserve a free upgrade to Windows 10 on my Windows virtual machine, but I can't find the Get Windows 10 app in system tray - the icon is missing:

Resolution

To upgrade your Windows virtual machine to Windows 10 please follow the upgrade path given below:

  1. Make sure that you are running the latest Parallels Desktop 10 update. Earlier versions of Parallels Desktop do not support Windows 10.

  2. Check your Windows virtual machine for pending updates (using Windows Update service). Make sure to install all pending updates.

  3. Visit this article to find out whether your Windows version is 32-bit or 64-bit.

  4. Download one of the upgrade tool files (compatible with your version of Windows) using the direct links below:

    Download Tool Now (32-bit version)

    Download Tool Now (64-bit version)

    NOTE: for installing a 64-bit version of Windows 10 please make sure your virtual machine has at least 2GB of RAM assigned. To check virtual machine's RAM please open configuration menu -> Hardware tab -> CPU & Memory. To increase the memory you would need to shut down your virtual machine.

  5. Run the downloaded file and follow the steps to upgrade to Windows 10:

    Choose desired option

    Download installation media

    Prepairing to install

    Accept License Terms

    Confirm installation preferences

    Sit back and relax

  6. Once the upgrade is finished you can shut the virtual machine down and rename it (Configure... -> General) - it's Windows 10 now.

Related articles

Search words:

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cannot see get windows 10 app

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PD




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